Amira Petersen
Background in endpoint support for Western Cape professional services firms; focuses on Windows update rings and restart policy design.
About Filebirchfield
We help South African organisations understand the real state of security updates on the devices people work on—without turning the conversation into product demos.
Registered business
The official registered business name is Filebirchfield (Pty) Ltd. The practice was established in 2019 in Cape Town after years of ad-hoc IT support work revealed a recurring gap: leadership assumed patches were current, while device fleets quietly deferred restarts for weeks.
Rather than expand into full managed services, Filebirchfield specialised in patch management reviews for business devices—structured assessments that produce findings internal teams or existing providers can act on.
Mission
Give operations and IT leads a plain-language picture of patch currency, deferral risk, and remediation order across company laptops, desktops, and tablets.
Working approach
We prefer read-only evidence from update consoles and sample devices. Workshops stay short. Reports name owners and timelines instead of abstract maturity scores.
Values
Respect for month-end freezes common in South African businesses. Honesty about what a review cannot cover. Clear separation between advice and hands-on deployment.
People
Sipho Dlamini
Specialises in macOS and mobile enrolments for hybrid teams, with prior work supporting retail multi-site rollouts.
Claire Botha
Coordinates scope calls, evidence collection calendars, and findings workshops with Cape Town and remote stakeholders.